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How long orders take to ship, which carriers we use, what to expect with freight deliveries, and where we deliver.
1–2 business days
Typical handling time for in-stock orders before they ship.
About 1 week
Most in-stock orders arrive within about a week, depending on where they ship from and to.
About 2–3 weeks
Entirely custom-built cases and cases with custom foam inserts typically take about 2–3 weeks to ship.
U.S. & Canada
We don’t deliver to PO Boxes, APO addresses, or destinations outside the U.S. and Canada.
Timing depends on product availability when you order and on the ship-from and ship-to locations.
Tell us your deadline before you order, or as soon as possible after. We’ll review stock, any production time for custom work, and the shipping services available, and do everything we can to get your order there on time. This matters most for training classes, deployments, events, and school-year rollouts.
Typical handling time is 1–2 business days. For in-stock products, shipping and transit together generally take about one week, though timing varies by location.
Entirely custom-built cases and cases that need custom foam inserts typically take about 2–3 weeks to ship.
Available services may include:
Shipping cost depends on the size of the case and where the order is going.
Some cases are too large for standard ground service, and large-volume orders may need freight shipping instead of parcel service.
Once your order ships, the carrier sends tracking information. When available, we also include the tracking number on your invoice or sales receipt for your records.
If an item you ordered is out of stock, we’ll let you know and work with you to speed up shipment when possible.
We deliver within the United States and Canada. We don’t deliver to:
Shipping to Canada: the shipping quote at checkout includes duties and taxes.
Large cases and bulk orders often arrive by LTL freight on a pallet instead of by parcel carrier. A little planning makes delivery go smoothly.
See damaged, defective, or incorrect products for what happens next.
All orders, whether initial or additional, are subject to acceptance by Specialty Cases and become effective only when Specialty Cases confirms them. Specialty Cases reserves the right to reject any order for any reason.
Contact us before you order, or as soon as possible. We’ll check current availability and the right shipping method for your order.
Tell us what you’re trying to protect (dimensions, weight, use-case) and we’ll help you pick the right case.
Checking availability…
Would you like us to check stock for a specific case?
Send the product and quantity. We’ll confirm availability, lead time, and practical alternatives.
Send a message and our team will follow up by email.