Returns & Warranty FAQs
Learn about our return policy and product warranty coverage. Specialty Cases stands behind every case we sell, ensuring long-term protection and complete customer satisfaction.
What is your return policy?
Specialty Cases accepts returns for most standard products within 30 days of delivery. Items must be unused and in original condition.
How do I start a return?
To start a return, email info@specialtycases.com with your order number and reason for return.
Are shipping costs refundable on returns?
Original shipping fees are non-refundable unless the return is due to our error or a defective item.
When will I receive my refund?
Refunds are typically issued within 5–7 business days after the returned item is received and inspected.
What type of warranty do you offer?
Most Specialty Cases products come with a lifetime warranty.
How do I file a warranty claim?
To file a warranty claim, contact info@specialtycases.com with photos of the issue, your order details, and a brief description of the problem.
Please, mind that only logged in users can submit questions
Categories:
