FAQ Search Results

What is your return policy?

Specialty Cases accepts returns for most standard products within 30 days of delivery. Items must be unused and in original condition.

Who should I contact about an existing order?

For questions about an existing order, please email [email protected] or call 800-267-1674 with your order number.

Who can I contact about delivery questions?

For any shipping or delivery questions, contact [email protected] or call 800-267-1674.

When will I receive my refund?

Refunds are typically issued within 5–7 business days after the returned item is received and inspected.

Can I modify or cancel my order?

If your order hasn’t shipped yet, please call 800-267-1674 or email [email protected] immediately.